How to Read Your AI Ad Analytics — Understanding Spend Discrepancies
Published:
Sometimes the Media Spend shown in Analytics does not match the Spend column in your campaign list. Here’s why and what to do.
Steps
- Go to AI Ad Launcher in the left sidebar
- Click on your active campaign and open Analytics
- Media Spend shows total spend pulled from your ad platform (Meta or TikTok)
- The Spend column in the list view may show R0.00 if the data has not synced yet
- Click the Refresh icon (if available) to force a data sync
- If the discrepancy persists after 24 hours, submit a support ticket with a screenshot of both figures
💡 Pro Tip: Ad spend data can have a delay of up to 3 hours from the ad platform before it reflects inside Hustlery.